Privacy Policy
Last Updated: June 15, 2026
This Privacy Policy describes how Domain ("we," "us," or "our") collects, uses, discloses, and safeguards information about you when you access or use our platform available at domain.info (the "Service"). Please read this policy carefully. By using the Service, you acknowledge that you have read and understood the practices described here.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register for an account, enroll in a course, contact us, or otherwise interact with the Service. This may include:
| Category | Examples |
|---|---|
| Identity Data | Full name, username, profile picture |
| Contact Data | Email address, phone number, mailing address |
| Account Credentials | Password (stored in hashed form), security questions |
| Payment Data | Billing address, partial card details processed by our payment provider |
| Educational Data | Course progress, quiz results, certificates earned, notes submitted |
| Communications | Messages sent to support, feedback forms, survey responses |
1.2 Information Collected Automatically
When you use the Service, certain technical and usage data is collected automatically through cookies, log files, and similar technologies:
| Data Type | Details |
|---|---|
| Device Information | Browser type and version, operating system, device identifiers |
| Log Data | IP address, access timestamps, pages visited, referring URLs |
| Usage Data | Features accessed, session duration, click paths, search queries within the Service |
| Cookie Data | Session tokens, preference settings, analytics identifiers |
1.3 Information from Third Parties
We may receive information about you from third-party services, including social login providers (if you choose to authenticate via a third-party account), payment processors, and analytics partners. We use this information only to the extent necessary to provide and improve the Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To create and manage your account, process enrollments, and provide course content |
| Personalization | To tailor learning recommendations, progress tracking, and interface preferences |
| Communications | To send transactional emails, service announcements, and support responses |
| Marketing | To send promotional materials where you have consented or where permitted by applicable law |
| Analytics | To understand usage patterns, diagnose technical issues, and improve the Service |
| Security | To detect, prevent, and respond to fraud, abuse, and unauthorized access |
| Legal Compliance | To meet our legal obligations, enforce our Terms of Service, and resolve disputes |
3. Legal Bases for Processing
We process your personal data on the following legal grounds, where applicable:
| Basis | When It Applies |
|---|---|
| Contract Performance | Processing necessary to deliver the Service you have subscribed to |
| Legitimate Interests | Analytics, fraud prevention, security, and service improvement |
| Consent | Marketing communications and non-essential cookies where consent is required |
| Legal Obligation | Compliance with applicable laws, regulations, or enforceable governmental requests |
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Authentication, security, session management | Session |
| Functional | User preferences, language settings, saved state | Up to 12 months |
| Analytics | Aggregated usage statistics and performance monitoring | Up to 24 months |
| Marketing | Interest-based advertising and campaign measurement (only with consent) | Up to 12 months |
4.2 Managing Cookies
You may control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the Service. Where required by applicable law, we obtain your consent before placing non-essential cookies.
5. Sharing and Disclosure of Information
We do not sell your personal data. We may share your information in the following circumstances:
5.1 Service Providers
We engage third-party vendors to assist in operating the Service, including cloud hosting providers, payment processors, email delivery services, and analytics platforms. These parties are contractually bound to process your data only as directed by us and to maintain appropriate security standards.
5.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change and the applicable privacy choices available to you.
5.3 Legal Requirements
We may disclose your information when required to do so by law, court order, or lawful governmental authority, or where we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
5.4 Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners, researchers, or the public for analytical, research, or promotional purposes.
6. Data Retention
We retain your personal data for as long as your account remains active or as needed to provide the Service. We also retain data for a reasonable period thereafter to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes such as fraud prevention and service improvement. When data is no longer needed, we delete or anonymize it using secure methods.
| Data Category | Typical Retention Period |
|---|---|
| Account and profile data | Duration of account plus up to 3 years after closure |
| Transaction and billing records | Up to 7 years for financial compliance |
| Course activity and progress | Duration of account plus up to 2 years after closure |
| Support communications | Up to 3 years from last contact |
| Analytics and log data | Up to 24 months on a rolling basis |
7. Data Security
We implement technical and organizational measures designed to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:
| Measure | Details |
|---|---|
| Encryption in Transit | All data transmitted between your device and our servers uses TLS encryption |
| Encryption at Rest | Sensitive stored data is encrypted using industry-standard algorithms |
| Access Controls | Role-based access limiting data access to authorized personnel only |
| Password Storage | Passwords are stored using cryptographic hashing with salt |
| Security Monitoring | Continuous monitoring for anomalous activity and potential breaches |
No method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights, we will notify affected users as required by applicable law.
8. International Data Transfers
Our Service is operated globally and your data may be processed in countries other than your country of residence. Where we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses or equivalent transfer mechanisms to ensure your data receives a consistent level of protection.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Request correction of inaccurate or incomplete personal data |
| Deletion | Request erasure of your personal data, subject to legal retention obligations |
| Restriction | Request that we limit processing of your data in certain circumstances |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interests or for direct marketing |
| Withdrawal of Consent | Withdraw consent at any time where processing is based on consent |
To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before processing your request.
10. Marketing Communications
We may send you promotional emails about courses, features, and offers. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. Opting out of marketing emails does not affect transactional or service-related communications.
11. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If you believe we have inadvertently collected data from a child under 16, please contact us immediately at [email protected] and we will take steps to delete such information.
12. Third-Party Links and Integrations
The Service may contain links to third-party websites, tools, or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through or in connection with our Service. We are not responsible for the privacy practices of third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending a notice to the email address associated with your account. Your continued use of the Service after the effective date of a revised policy constitutes your acceptance of the changes.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
| Company | Domain |
| Website | domain.info |
| [email protected] | |
| Phone | +1 855 415 2427 |
| Mailing Address | Lorne St, Thunder Bay, ON P7B 4A5, Canada |